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Customer Relations Officer

Customer Relations Officer
Company:

Source Telecommunications, Inc.

Place:

National Capital Region

Job Function:

Other

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Details of the offer

Assists all customers concerns (Calls and Emails)
Schedules All NOC daily task
Coordinates all NOC activities thru customers on field activities
Forecasts upcoming customers for activation
Updates Ticketing Systems
Facilitates Incident Reports for customers
Other task/s:

Sends advisories for any NOC maintenance activity
Creates monthly report of circuit activation and deactivation, bandwidth upgrades and downgrades per client
Network Coordinator 1

Source: Jora
Job Function:

Requirements

Customer Relations Officer
Company:

Source Telecommunications, Inc.

Place:

National Capital Region

Job Function:

Other

Report this offer

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