Customer Care Head

JOB QUALIFICATIONS:? Graduate of Marketing Management, Operations Management, BusinessAdministration or other relevant degree? At least 3-5 years' relevant work experience? Preferably from a Construction Company? Effective customer service and communication skillsRESPONSIBILITIES:? Represent the company in meetings and conferences that require technicalinformation, opinion or decision on project management.? Develop and recommend training program of the department designed to update,hone and improve competence and skill of the group.? Achieve marketing and sales objectives by planning, developing, implementingand evaluating advertising, merchandising and trade promotion programs;developing field sales action plans.? Keep accurate records of discussions or correspondence with customers.