Customer Care Associate | Sta Rosa City

Job Description:
A trustworthy leader who desires to make customers happy in their daily interaction through providing best quality product and customer service. Someone who can make an everyday experience special by assessing, understanding, applying, and enhancing what we can offer.


We are looking for someone who will:


Directly interact with customers in the stores to answer their inquiries, and assist their requests

Coordinate with cross-functional teams to place and fulfill customers' orders

Proactively build and maintain relationships with retail customers

Communicate with ease to a socially diverse community to provide genuine and caring service to all customers

Address customer concerns in a personal but professional manner while keeping the company's best interest in mind

Turn relevant and effective projects into operations that help enhance our service to the customers

Minimum Qualifications:
Has Bachelor’s in Psychology, Education, Hotel and Restaurant Management, or Communications

Must have a strong commitment to being organized, accurate, and meeting deadlines

Must be a critical thinker and proactive problem solver, who cares about people and has passion for excellence

Relates well with different kinds of people, and take on work with high integrity and a positive outlook