Credit And Collection Officer

Job SummaryThe main role of the Credit and Collection Officer is to oversee the fulfillment and efficiency of the clients' Credit & Collection process. S/he ensures a positive customer experience post sales, while maintaining efficient loan processing and collection, as well as accurate client payment records for the organization.Duties & Responsibilities:- Creates and closes Statement of Account upon reservation, cancellation, termination, and hand-over- Check the data inputs in the accounting system to ensure accuracy of final Statement of Account- Ensures that all Statements of Account are correct and updated- Coordinates with Sales Group and Client Relations on the submission of required payment (cash/post dated checks)- Updates the Statement of Account and computes for penalties as needed- Issue Official Receipts and uploads them in the Client Portal- Ensures that all Official Receipts are well stored and released to buyers upon office visit- Resolve billing & customer credit issues- Reconciling and analysis of customer accounts- Interact and negotiate with customers and the sales department to resolve outstanding issues- Escalate major issues for processing of the legal team or assessment of the managementQualifications:- Willing to work at QC based office- Proven experience as a Collection Specialist or similar role in a real estate company, exposure to credit data collection, research and analysis, billing procedures, overdue and other types of loan collection a must- 2 years of increasingly responsible financial analysis or accounting experience. Experience working with an Enterprise Resource Planning (ERP) System is highly desirable.- Experienced in financial records keeping and reporting- Experienced in handling loan instruments (bank and other investment companies)**Job Types**: Full-time, PermanentSchedule:- 8 hour shift**Experience**:- credit and collections: 2 years (preferred)- real estate company: 2 years (preferred)