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Counter Supervisor - Taguig / Pasay

Counter Supervisor - Taguig / Pasay
Company:

(Confidential)



Job Function:

Customer Service

Details of the offer

She is responsible for maintaining an accurate and authentic record of all transactions involving customers payments, whether cash or charge, in consonance with set cashiering systems and procedures. Involves supervising other cashiers and other personnel in providing customer service and has the ability carefully manage financial transactions in the store.
- Maintains an efficient and effective customer service at all times by executing through knowledge of the cashiering process and adept use of the cash register.
- Responsible for attaining maximum and efficient service at the cashiering counter.
- Ensures the availability of loose change cashiering forms / documents and supplies such as Pos. Charge invoices, sales drafts, GCRS, journals, receipts rolls, etc.
- Process payments for customer’s purchases whether in cash or charge and enters all codes of customer purchases in the POS machine.
- Provides safety and security control measures relative to cashiering functions
- Verifies credit cards
- Checks authenticity of the bills
- Validates all necessary documents after receipt of payments from customers.
- Secures approval from card companies for over the limit charge purchase.
- Ensures that journal tapes bear the signature of the Counter Supervisor before signing on the terminal.
- Secures the signature of the Store Manager / Store Supervisor on all cancelled transactions.
- Accountable for the cash in drawers and documents such as deleted tape receipts, etc.
- Prepares cash tally sheets at the end of the shift after conducting cash count and turns them over to the Branch Treasury Department together with cash payments.
- Responsible for the proper care and use of the POS machine.
- Maintains good housekeeping through proper storage, cleanliness and orderliness of the work area to ensure a systematic flow of work and prevent accidents.
- Ensuring the completeness of Counter Supplies and its inventory.
- Responsible for the timely transmittal of cashiering documents to Accounting department
- Accurate performance of POS start of day and end of day procedures.
- Performs cash pick up and audit on every cashier on duty.
- Responsible for performing Manager's Security Procedures on POS (Point on Sale) Machine
- Supports Management goals, requirements and decisions.
- Responsible in balancing of schedule of counter department manpower
- Conduct daily pep talks regarding current promotions, corporate tie-ups and Cashiering policies and procedures updates.
- Training, coaching and mentoring seasonal cashiers for possible promotion.
- Performs other related functions that may be assigned from time to time.
JOB SPECIFICATIONS:
- Female not over 28 years old
- Graduate of any 4 year business course
- Preferably with experience in cashiering in a supervisory capacity.


Source: Fastjobs

Job Function:

Requirements

Counter Supervisor - Taguig / Pasay
Company:

(Confidential)



Job Function:

Customer Service

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