Counter Supervisor | Bataan

Job Description:
OVERSEE DAY-TO-DAY OPERATIONS: Run the day-to-day activities of the department


MANAGE COUNTER STAFF Monitor attendance of rank & file counter employees & manage absences by re-assigning staff (manage plantilla, leaves, issue violation reports) MANAGE OPEX Manage the operating budget of the department by ordering the right number of supplies, monitoring use & safekeeping of extra items MONITOR EQUIPMENT & PERIPHERALS Inspect completeness & ensure that counter equipment & peripherals are in good working condition; ensure serial number & correctness of items for pull out DISSEMINATE NEW DIRECTIONS Inform counter team of new processes, procedures & promotions; assist during transaction processing when “Manager/Supervisor” function is required ADMINISTER END-OF-DAY-ACTIVITIES Generate & check the Operator Turnover Report (OTR) per cashier to establish overage/shortage incurred by each cashier
Minimum Qualifications:
Candidate must possess at least a Bachelor's/College Degree in any business-related course With at least 1 year of experience in bank operations or counter-cashier functions Knowledgeable in credit card transaction processes Flexible to be assigned to work schedules supporting the retail operational hours Willing to be assigned in The SM Store Bataan Full-time positions available