Collections Officer (Code: Aurbco)

Job Description**About the Client**:Active is one of Australia's leading innovators and providers of utilities. In 2019, Macquarie Group (ASX: MQG) became a major Shareholder of Active.We are fully integrated supplying multi-tenant homes and businesses with internet, electricity and water services 24 hours a day, 365 days a year.We are a leader in Embedded Networks for multilevel developments, commercial and retail complexes, residential estates and greenfield estates. Our success is our commitment to you. Whether you're a large-scale developer, a small business or moving home, we provide comprehensive services that scale to match your budget and priorities.One partner, one solution, one bill, one focus - we develop long-term reliable solutions, real savings, and ongoing technical support.**Job Summary**:The role will be responsible for outbound and inbound calls regarding outstanding balances and customer status. This position will also be performing data integrity checks, documentation, and reporting.**Responsibilities**:Making outbound calls and electronic communicationsto follow up on outstanding debtor balances.Taking inbound calls and electronic communications from customers regarding the status of their account, personal details, balance outstanding, and other ad hoc items as requested.Documenting collection activity, customer interactions, and attendance at team meetings.Performing data integrity checks.Internal management reporting as required.Other ad hoc duties as required.**Requirements**:High level of Microsoft Excel and Word skills.Excellent written and verbal communication skills.Good time management.Agility to work with a team as well as independently.Motivated to learn quickly and ability to adapt to change.**Benefits**:WHAT WE OFFERâœ' Above-Industry Standard Compensation Packageâœ' Premium Healthcare Coverage and Life Insuranceâœ' Fun Monthly Employee Engagement Activitiesâœ' Opportunities for Learning, Personality Development, and Career Advancement**Job Description**:**About the Client**:Active is one of Australia's leading innovators and providers of utilities. In 2019, Macquarie Group (ASX: MQG) became a major Shareholder of Active.We are fully integrated supplying multi-tenant homes and bu