Collections Office

**About the Client**:**Active **is one of**Australia's leading innovators and providers of utilities**. In 2019, Macquarie Group (ASX: MQG) became a major Shareholder of Active.They are** fully integrated**;** **supplying**multi-tenant homes and businesses **with** internet, electricity and water services**; 24 hours a day, 365 days a year.They are a leader in**Embedded Networks** for multilevel developments, commercial and retail complexes, residential estates and greenfield estates. Their success is their commitment to you. Whether you're a large-scale developer, a small business or moving home, they provide comprehensive services that scale to match your budget and priorities.One partner, one solution, one bill, one focus - they develop long term reliable solutions, real savings, and ongoing technical support.**Job Summary**:You will be responsible for**outbound and inbound calls** regarding outstanding balances and customer status. You will also be performing**data integrity checks, documentation, and reporting.****Responsibilities**:- Making **outbound calls **and electronic communications to follow up on outstanding debtor balances.- Taking** inbound calls** and electronic communications from customers regarding the status of their account, personal details, balance outstanding, and other ad hoc items as requested.- ** Documenting **collection activity, customer interactions, and attendance at team meetings.- Performing **data integrity** checks.- Internal management reporting as required.- Other ad hoc duties as required.**Requirements**:- ** High level **of Microsoft Excel and Word skills.- Excellent written and verbal communication skills.- Good time management.- Agility to work with a team as independently.- Motivated to learn quickly and able to adapt to change.- ** A**menable to work in Makati from Monday to Friday****Benefits**:**WHAT WE OFFER:**?** Great Place to Work-Certified Company**?** Premium HMO**?** Holistic employee experience**?** Rewards and incentives**?** Monthly engagement activities**? **Career advancement opportunities**? **Paid referral programWork Experience4-5 years