Collections Agent

**JR-6504: Collections Agent**Ready for the next big step in your career? Take the leap and work with Cloudstaff's awesome clients as a Collections Agent!- Keeping track of assigned accounts to identify outstanding debts- Planning course of action to recover outstanding payments- Locating and contacting debtors to inquire about their payment status- Negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards.- Maintains up-to-date customer contact information in the collections systems.**Salary Range**To be discussed**Work Setup**- WFH- Night Shift**Qualifications And Requirements**:- Completion of ACA International (American Collectors Association) collection specialist certification.- Three or more years of proven experience as a debt collector or customer service.- Experience in working with targets and tight deadlines.- Apt in negotiating and persuading.- High school diploma is required.- Able to multitask, prioritize, and manage time efficiently.**WHY WILL YOU LOVE WORKING WITH CLOUDSTAFF?**Cloudstaff is a company that supports and empowers its people. We have an in-house Professional Training team that facilitates regular training programs, allowing staff to continually advance in their respective careers.**Perks and Benefits**? Great pay? Fun and generous parties, both virtual and actual? Relaxation and recreational facilities? Overflowing quarterly goodies? Ongoing career advancement opportunities? 5-day work week? HMO + 1 free dependent on the 16th day of employment? Physical and mental wellness supportTake the leap. You won't believe how far you can go with Cloudstaff.**Job Types**: Full-time, PermanentSchedule:- 8 hour shift