Collection And Credit Investigator (Dau)

Job descriptionResponsible for the credit investigation and collection in a branch in accordance with the company standards to attain company goals and objectives. Process owner in terms of booking, Collection Efficiency, Remedial Management, Real and Property Owned and Acquired Management.**Duties and Responsibilities**:Sales and Marketing- Visits clients regularly and maintains good relationships with them to encourage repeat business- Visits and maintains constant and regular dialogue with dealers and coordinates with agents or business opportunity service specialists- Knows and is aware of what competition is doing and reports to branch manager any unusual events which may affect the branch operations- Elevates concerns brought to his attention by clients, dealers and agents at onceCollection Efficiency- Achieves and maintains collection efficiency target following the company credit standard policy and guidelines- Receives, evaluates and conducts initial interview of walk-in customers- Conducts credit investigation within required proximity and work hours- Conducts unit/collateral verifications of approved loan applicants- Maintains the up-to-date status of customer's visit card- Conducts a pre-collection visit a week before the first due date and regular collection follow-up on delinquent or past due account- Remits all collections and unissued official receipts to admin office/branch manager before the end of the dayRemedial Management- Undertakes and conducts personal visit of delinquent accounts and initiates immediate corrective actions whether for restructuring, moratorium, repossession or legal action- Coordinates and discusses with branch manager concerns regarding delinquent accounts- Serves demand letters, return check notice to concerned customer and ensures acknowledgement receiptDocumentation- Prepares daily itinerary performance report- Prepares credit report and discusses with branch manager- Coordinates with loans clerk on mortgage documentations, post dated check and insurance requirements- Assists on registration of necessary loan documents**Qualifications and Requirements**:- At least 2 Year(s) of working experience in the related field is required for this position.- Can communicate both oral and writtenSchedule:- 8 hour shiftAbility to commute/relocate:- Angeles, Pampanga: Reliably commute or planning to relocate before starting work (required)**Education**:- Bachelor's (preferred)**Experience**:- Credit Investigator: 1 year (preferred)License/Certification:- Non-pro (preferred)