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Client Success Specialist Hybrid (Work + Office) Up

Client Success Specialist Hybrid (Work + Office) Up
Company:

Goteam



Job Function:

Sales

Details of the offer

**Hybrid (Work + Office, PC provided), Night Shift. Safety and personal growth in a Great Place to Work-certified business. With Results Coaches, Chief Happiness Officers, and access to tech tools our developers built with the needs of virtual teams in mind. HMO Coverage from Day 1.****Your Benefits**:- Dual-monitor PC setup or laptop for your home.- 7 Habits of Highly Effective People Training- Your copy of "The 7 Habits of Highly Effective People" and "Little Black Book for Stunning Success"- Exceed Institute - Training and tools to help you navigate life and build a rich and connected family life.- HMO coverage from start date for you and one dependent, for free. With P200K coverage, private room, and P10K reimbursement for medications. You may enroll up to 4 additional dependents.- 24/7 access to counselling support for mental health. Our Employee Assistance Program (EAP) will help you thrive amid parenting challenges, stress, or relationship issues.- Free legal advice and financial consultations, also as part of the EAP.- P1,000,000 Life Insurance coverage- 10 days leave (Year 1), rising to 15 days leave after Year 1- Welcome gift on your first day- Monthly Discover You lunch (CEO presentation, leadership training, Values Awards)- Monthly gratitude celebrations & Prizes (Trivia, Talent Night, Personal Development, Acoustic Nights)- Welcome Tea with the CEO and work anniversary celebrations- P10K referral bonus, plus a chance to win a trip for 2 to Bali, Indonesia- Free coffee for our office-based team**Your Family's Benefits (Yes, that's right, we care about your family)**:- 24/7 access to confidential counselling support for mental health for 4 family members. Our Employee's Family Assistance Program (EFAP) will help your loved ones thrive amid personal issues.- Free legal advice and financial consultations for 4 family members, also as part of the EFAP- Free Telemedicine for 4 family members- Personal invites for your family members to our monthly virtual events (and yes, they can win prizes, too)- Project Next Generation - Online schooling support for your children, nieces, nephews, and cousins- P10K referral bonus for your family members**Skills and Qualifications**:- Bachelor's degree preferred, but not required.- 2+ years of Client Success/Account Management experience preferred- Experience within a digital marketing/advertising company is a plus- Must have excellent English communication skills, verbal and written- Must have experience with research and maintaining databases- Possess strong project and time management skills- Must have experience in working with Australian clients (preferred) and exposure to Australian Business Culture- Proficient in MS Office Suite including Word, Excel, and Outlook**What You Will Do**:- Ensure all client orders are processed accurately within Service Level Agreements- Manage a high volume of incoming requests from clients and sales representatives- Training clients on how to place their orders in the system- Assisting clients with questions or concerns regarding systems and processes- Analyze post-campaign results to ensure clients are getting the results they need- Work cross-departmentally with account management, sales, fulfillment, and product development to drive improvements in the client's experience**About Your Client**:Your client is a Florida-based company that specializes in multi-channel direct marketing services. Their clients range from Fortune 500 corporations, locally owned and operated small business, as well as advertising agencies who use our private label services.**Salary**: Up to Php60,000.00 per monthSchedule:- 8 hour shiftSupplemental Pay:- 13th month salary- Overtime pay


Source: Whatjobs_Ppc

Job Function:

Requirements

Client Success Specialist Hybrid (Work + Office) Up
Company:

Goteam



Job Function:

Sales

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