**Role and Opportunity**The Client Services Administrator role is a challenging role that requires a professional who is self-motivated, proactive, has a flexible approach towards work, excellent time management skills and the ability to work independently. The focus of the role is to provide high-level of administrative support to the team to complete several tasks that enable the business to function effectively. This role would suit a highly efficient and organised individual who enjoys taking ownership of tasks through to completion.**Purpose**Below are the key tasks and responsibilities of a Client Services Administrator:- Creating, sending and following-up engagement agreements- Generating deposit requests and invoices to clients- Following up payment on deposits and invoices- Monitoring work in progress reports to keep work on schedule- Providing a high level of administrative support to the team- Providing a high level of service to clients.The technology includes:- QWILR for engagement agreement generation- Teams for collaboration and communication- Migration Manager for invoicing/deposit generation; and- ClickUp for task management.**Required Attributes**- Excellent written and verbal communication skills- Reliable and with the ability to maintain a realistic balance among competing priorities and demands- Accuracy in all things with a high level of professionalism and attention to detail- A client-first attitude to uphold the high standards of customer service- Confidence in using computer systems and learning new programs- Excellent time management skills- Ability to handle multiple tasks and competing priorities- Ability to work well under pressure- Ability to work autonomously and within the team.**Essential Experience**- Minimum 3 years of work experience in Administrative/ Bookkeeping/ Customer Service role- Proficiency in working with numbers for calculating GST and payment surcharges.**Advantageous**- Experience in payroll and bookkeeping- Knowledgeable in Australian business culture- At least 1-year call handling experience.At Clear, you can enjoy the following:- Work-from-home (WFH) setup- PC set with freight expense coverage- Monthly electricity and internet subsidies- Attendance incentive- Employee referral incentive- Quarterly engagement activities- HMO Coverage with free dependents- Group term life insurance coverage- Cash conversion of accrued leave credits after 1 year of employment.**Salary**: From Php30,000.00 per month**Benefits**:- Work from homeSchedule:- 8 hour shift- Day shiftSupplemental Pay:- 13th month salaryApplication Question(s):- What is your expected salary package in pesos?- How many years of experience do you have in handling an Au account or dealing with Australian clients?- What is your postpaid internet provider and speed of your internet?- Can you start immediately?**Experience**:- Administrative: 3 years (required)- Customer service: 3 years (required)- Bookkeeping: 3 years (required)
