Zennya, a leading provider of on-demand wellness services, is seeking a Client Relations Assistant to join our team on a part-time basis. This position will allow you to work from the comfort of your own home in Cebu, Central Visayas, PH.
As a Client Relations Assistant, your primary responsibility will be to support our clients through various communication channels, including phone calls, emails, and chat. You will be responsible for addressing client inquiries, resolving issues or complaints, and providing information about our services. Additionally, you will be tasked with maintaining accurate records of client interactions and updating our database as needed.
In addition to your client-facing duties, you will also be responsible for assisting the Client Relations team with various administrative tasks, such as scheduling appointments, preparing reports, and coordinating with other departments within the company.
To excel in this role, you must be independent and confident in your ability to communicate effectively with clients. You should also possess strong critical thinking skills and have a keen attention to detail to ensure accurate and timely responses to client inquiries.
At Zennya, we value diversity and inclusion, and we are committed to providing equal opportunities for all individuals. We encourage applicants of all backgrounds and experiences to apply.
Requirements:- 1 year of experience in a client-facing role- Independent and confident personality traits- Strong critical thinking skills- Attention to detail- Excellent communication skills- Proficiency in Microsoft Office suite and CRM software- High school diploma or equivalent
Benefits:- Dental insurance- Paid sick leave- Free food
If you are looking to join a dynamic workplace that values teamwork, innovation, and shared success, then apply now to become a part of the Zennya team. The deadline to apply is May 25, 2024. Join us in our mission to provide exceptional wellness services to our clients and make a positive impact on their lives.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.