Cib_Ts Billing Operations_Interface Integrity 502 Team Leader - Payment Lifecycle Analyst

Job Description :

The position is expected to be part of a team who primarily monitors the various billing data feeds entering the billing system. The team leader should have strong analytical skills to detect out of tolerance values from normal levels which can indicate potential billing errors. Aside from this, the team leader must have good oral and written communication skills as he/she may be required to escalate these out of tolerance values to global product managers to ensure that they are expected and would not pose any billing errors. The candidate will also be performing maintenance verification tasks on high-risk maintenances performed by his/her team on the service code level.It is expected that the candidate has good technical skills to understand quickly how the system works and how it relates to other systems.Knowledge in Visual Basic programming is a must because some automation is required in order for the team to process a huge amount of volume. The team leader must also pose good data presentation and reporting skills as the team submits reports to different stakeholders.