Campaign Managers are the brains when it comes to training and managing an effective team that can work to organizational deadlines and KPIs. They have a grasp of the trends in the market to maximize reach to potential clients.Scope of Responsibilities- Manage digital campaigns, ensuring that they meet Client objectives and excellent results.- Work with the Sales team in developing integrated marketing solutions that directly address the clients' needs/wants.- Monitor campaign performance and provide sales and clients with upselling and optimization recommendations.- Produce campaign analytics reports, including case studies, to demonstrate effectiveness and share learnings.- Accountable for delivering the Group's Production Quota and maintaining specified Group KPIs- Plan, organize, and implement strategies to generate leads/appointments via all given channels: voice, email, social media, chat, web marketing, and continuously discover other means to generate lists and production.- Manage digital campaigns, ensuring that they meet Client objectives and excellent results.- Overall in-charge of generation and optimization of all materials used to run a campaign: target lists, content, campaign flow (i.e., call flow, LN scheme, etc.) - As a team leader, give and receive employee feedback, conduct performance evaluations every month, and provide ongoing training to the staff.- Monitor attendance and schedule adherence of the group and maintain the company's standard DA Ratio.- Practice and ensure compliance with all company policies and procedures- Deliver regular reports of campaign results per company's requirement or Client/ Account Manager's requirement - Responsible for training, coaching, and developing assigned agents to conclude monitoring presentations, conducting evaluations, follow-up, and corrective counseling as needed.- Assist the Account Manager in maintaining a positive, motivating, and high-energy working environment.- Carrying out performance measurement, monitoring, and evaluation of all agent's to improve efficiencies- Maintain regular measurement of the ROI of campaigns.- Other tasks that are assigned by the supervisor or CEOQualifications:- Experience of at least three (2) years as a Supervisor or Manager for a company in a related field.- Should be of legal age.- Excellent communications skills.- Amenable to work in an office-based setup.- Sales/Marketing experience is required!Why Callbox?- Fixed Schedule and Weekend Off- Attractive Weekly and Monthly Cash Incentives.- Advancement Opportunities- Outstanding Health and Medical Benefits- Free Meals every day!- Office-based- Monthly Big Corporate events and parties- Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More!
