Join our TEAM while working at the comfort of your home!
PLEASE FILL OUT THE APPLICATION FORM HERE:
https://linkservesolutions.bamboohr.com/jobs/
CALL CENTER TRAINER
JOB DESCRIPTION:
?? Develop a schedule to assess training needs
?? Conduct employee surveys and interviews
?? Consult with other trainers, managers, and leadership
?? Track and compile collected data
?? Conceptualize training materials based on data and research
?? Communicate training needs and online resources
?? Create training strategies, initiatives, and materials
?? Test and review created materials
?? Maintain a database of all training materials
?? Instruct employee training and onboarding
?? Conduct training through new materials
?? Review employee performance and learning
QUALIFICATIONS:
?? Bachelor’s degree in education, business, human resources, information technology, or related field
?? Two (2) years’ previous experience as a trainer, corporate training specialist, or related position
?? Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software
?? Experience with technologies and best practices for instructional manuals and teaching platforms
?? Strict adherence to company philosophy/mission statement/sales goals
?? Strong project management skills with the ability to supervise multiple projects
?? Good interpersonal skills and communication with all levels of management
?? Organized and able to create multiple timelines
?? Able to multitask, prioritize, and manage time efficiently
?? Excellent leadership, team building, and management skills
?? Excellent verbal and written communication skills
?? Able to analyze problems and strategize for better solutions
EQUIPMENT:
> Hardware: Laptop/Desktop
> Headset: headset with noise-cancelling feature
> Connectivity: Minimum of 10 Mbps
> Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype
|| Full Time and Long Term Employment
|| Basic Salary + Government Mandated Benefits (SSS,Pag-Ibig,Philhealth,13th mo.pay, Leave Credits)
|| Internet allowance, Bonuses and other incentives
|| We are growing so there is great opportunity for leadership and promotion
|| Salary will be based on: Skills, Attitude, Performance, Attendance
|| US and Canadian clients
|| Shift: Graveyard Monday to Friday
|| Training: less than a month
WE LOOK FORWARD TO MEETING YOU!
