Business Application Support

**Business Application Support**- Login enquiry, restore/remove/reset credentials- Registration o Company account admin supports- Billing Online enquiry- Shipping Administration- Shipping ScreenLearn and understand a few internal systems in order to resolve customer issuesRedirect issues to responsible partiesUnderstand customer's complaints/issues/requirements and work upon resolving themDeal with complaints to completion with positive tone and enable satisfaction of customerBasic reporting for enquires handled, if needed**Qualifications**:- Must be graduate of any Vocational / Bachelor's Degree course- Must have 2yrs experience as Customer Support / CSR / TSR / Chat Support- Good communication skills- Must be willing to work in BGC- Open for Project Based employment contract good for 1yr RENEWABLE- Open to work on a shifting schedule**Job Type**: Fixed termContract length: 12 monthsSchedule:- 8 hour shiftApplication Question(s):- Are you willing to work in BGC Taguig?**Education**:- Bachelor's (preferred)**Experience**:- Chat Support / Application Support?: 1 year (preferred)