The Automation & Innovation Architect reports to Section Head of the Automation & Innovation Department under the B2B IT Vertical of ISG. The role is responsible for working with the Department Head and Section Heads of Automation & Innovation Department of B2B IT to build and support a strong partnership with the business units, and deliver value by helping to develop effective business solutions that solve business challenges. It is also responsible in partnering with the business and service units and with Information Technology teams to understand business goals and needs, and to identify and envision technology-enabled business solutions especially for Globe Business and Globe MyBusiness clients.
Education:
1. Graduate of any IT related course or equivalent (Business, Engineering, or related fields).
Work Experience:
1. 8-10 years experience on IT and/or Telco industry
2. At least 8 years experience in designing, implementing and leading successful technology or product-oriented business solutions focused on optimizing business value and process, and business applications and platforms; Management Consulting, BPR, or equivalent
3. At least 5 years experience in managing and coordination with vendors and/or solution providers to deliver IT or Business solutions
4. At least 5 years experience in doing client facing roles
Level of Knowledge:
1.Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
2. Knowledgeable of Technology Product and Software Development Lifecycles
3. Knowledgeable on Agile Methodology and/or Design Sprint
4. Knowledge on project management principles and discipline
5. Basic knowledge on the telco business and background processes
Competencies:
1. Building Relations: Responds to others in a positive manner; Supports and engages with others; Has a proactive collaborative approach; Establishes a collaborative culture
2. Entrepreneurial orientation: Addresses current opportunities and problems; Demonstrates creativity & initiative; Works independently & makes creative decisions
3. Customer orientation: Has a customer perspective on issues & projects a positive manner with customers; Creates meaningful customer relationships; Promotes team culture of exemplary customer relationships
4. Persuasive communication: Successfully engages in communicating with others: Effectively adapts message for maximum impact : Uses various techniques to get buy in
5. Results orientation: Achieves all set tasks; Delivers consistently
6. Fostering teamwork : Cooperates and is a good team member; Sets positive team expectations and shows respect; Values and solicits input to promote team cooperation; Encourages and empowers others
7. Problem solving: Breaks down problems and identifies tasks and activities needed; Sees basic relationships; Sees multiple relationships
8. Managing change: Speaks out for change; Links change to work processes; Makes change real for groups or individuals
