Trax Technologies provides cloud-based solutions and services to automate and manage freight invoice audit and payment processing for buyers and sellers of logistics services. The Trax platform enables companies to optimize supply chain performance through greater visibility into their logistics ecosystem and through predictive analytics based on over 1 billion logistics transactions across all industries, modes and countries. Trax operates on a global scale with offices in the U.S., Latin America, Asia and Europe.
THE RESPONSIBILITIES:
Manage a team of Auditors and logistics analysts covering client accounts in region assigned (APAC, EMEA, AMR). Key scope for this team is Sustaining the customers' expectations of a clear and robust audit process that continuously identifies and addresses audit control risks on customer’s logistics transactions.
Team Management:
Prioritize work for team, communicate status, task accomplishments
Help keep the team focused and on track, and ensure train schedule deliverables are completed on-time
Manage individual and team performance
Motivate, inspire team members, and maintain healthy team dynamics
Leadership and Growth Results:
Provide team leadership and coaching
Ensure that team members have the necessary training to effectively perform their jobs
Standardize applicable processes globally
Customer and Relationship Results:
Orient the team with the customer needs, objectives, and quality delivery
Able to manage work with teams in other regions
Able to effectively work with external customers as necessary
THE REQUIREMENTS:
Graduate of a Bachelor’s Degree or a 4-year course in Business Management, Industrial Engineering, Supply Chain, Finance or related experience
Fluent in English
Experience in logistics, financial analysis, some exposure in ERP/MRP systems and/or customer management
Leadership skills
Team Player, excellent people skills
Proactive, dependable, and results oriented
Strong internal communication skills including ability to work with all levels of the organization (development, sales, marketing, operations etc.)