Associate Salesforce Administrator

Job DescriptionAt Emapta, saying 'We're a Family' means we're also your second home at work, and our ratings prove it!4.5 GLASSDOOR RATING4.5 FACEBOOK RATING93% CANDIDATE REFERRALOur goal is to build your local careers with global impact, so you can achieve your ambitions and full potential without the need to work abroad.Review functional requirements and technical designs to create test plans and detailed test casesTrack bugs and work with internal engineering team to resolve and ensure regression testing is adhered toAct as Tier 1 support (i.e., troubleshooting issues, replicating bugs, and resolving simple requests) and escalate to a senior Salesforce admin, if necessaryWork on improving our CRM data quality and internal business processes as it relates to order management, pre-sales, etc.Salesforce configuration and administration required e.g., building dashboards/reports/views, community, knowledge, creating custom fields, validation rules, workflow rules, advanced formula, etc**Requirements**:2-4 years of working with a CRM (Salesforce preferred) in an Operations role1-3 year(s) of QA experience and/or test script development experienceAssist business pre and post launch and act as first line of triage for any bugs foundAble to handle multiple projects and work in a fast-paced environmentAbility to manage multiple concurrent projects and drive initiatives in a cross-functional environmentExperience with data importing, export, and duplicationKnowledge of troubleshooting functional and user data entry issues**Benefits**:Dental,Miscellaneous allowance,Medical,Loans,Sports (e.g. Gym),Emapta Academy,Smart casual,Morning / Mid / Night / Shifting**Job Description**:At Emapta, saying "We're a Family" means we're also your second home at work, and our ratings prove it!4.5 GLASSDOOR RATING4.5 FACEBOOK RATING93% CANDIDATE REFERRALOur goal is to build your local careers with global impact, s