KEY RESPONSIBILITIES:
The Associate Consultant will work closely with the GFS APAC Business team in which will be heavily involved in leading the administration and reporting requirements for the business. The role entails involvement in a number of projects from an admin, technical and reporting perspective.
Admin Work / Reporting tasks include (but are not limited to) around action tracking through dashboards, documentation of minutes and actions, designing and building dashboards and reports, conduct and continuously improve reporting to ensure reliability, validity and integrity of the data used in management reporting and analysis; and participation in a range of key business improvement projects and ad-hoc tasks as required in a fast-moving environment.
Administration and Documentation: Under direct supervision responsible for providing administrative, operational, logistical and project support across multiple business units on an ongoing basis. Collects, compiles, and analyzes data and information for reports and presentations for the department. Action Tracking: Oversees development of appropriate action plans for client servicing and coordinates with other team members across disciplines to ensure execution and follow-up. Management Reporting: Runs and creates formal reports, memos, dashboards, and presentations for business unit. Updates manuals, procedures, etc. Business Analysis: Conduct thorough analysis of requirements, business processes, and market trends to identify opportunities for process/product enhancement and innovation. Requirement Gathering: Collaborate with stakeholders to gather, document, and prioritize business requirements, ensuring alignment with organizational goals and objectives. Operating Model Definition: Contribute to the definition of the operating model for new products and enhancements, including processes, roles and responsibilities, and technology infrastructure requirements. Operational Readiness: Provide oversight to operational readiness for new products and enhancements by collaborating with operational teams to define and implement processes, procedures, and controls, and providing training and support as needed. Stakeholder Engagement: Build strong relationships with internal and external stakeholders, including clients, product managers, developers, and QA teams, to foster collaboration and ensure alignment throughout the project lifecycle. Continuous Improvement: Drive continuous improvement initiatives within the Business Management team and across the organization, leveraging industry best practices, feedback from stakeholders, and lessons learned from previous projects. Collaboration: Works with partners to develop, manage and track data for all GFS APAC initiatives. Reports to business manager and senior management on the efficacy of initiatives. Participates in the planning and administration of the business unit. Ad-hoc tasks as required in a fast-moving environment. Other duties as assigned.
