Training & Development (Human Resources & Recruitment)
Responsible for providing oversight for customer service trainers. Primary duties may include, but are not limited to:
- Manages the implementation and administration of training programs. Establishes departmental policies and procedures.
- Audits to monitor efficiency and compliance with policies.
- Prepares and communicates information to appropriate parties regarding training programs, procedures, and curriculum changes. Prepares specialized reports. May manage special projects.
- Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Qualifications: Must have extensive background in Health Care. Preferably USRN/PHRN Requires a BA/BS degree; 5 years of related work experience; or any combination of education and experience, which would provide an equivalent background. Your application will include the following questions: How many years' experience do you have as a Training Manager?
Do you have an active USRN license?
Do you have an active PHRN license?
Do you have a Bachelor Degree?
How many years' experience do you have as a Clinical Coach?
Carelon Global Solutions, one of the Carelon service brands under the expansive Elevance Health umbrella, is a new health services brand focused on solving healthcare's most complex challenges.
The name translates to 'the importance of providing full and complete care' – and reinforces our commitment to putting people first and connecting them with the right balance of care, technology, data, and expertise to streamline experiences, manage costs, and improve outcomes.
Carelon Global Solutions unites data-driven digital solutions with top-level talent to build seamless processes and operations — leading to improved administration, savings, and better access to health services. Everything we do is designed to progress whole health through digital and operational transformation, provide exceptional experiences and outcomes, and reduce costs. We achieve this by harnessing the talents of a highly skilled, collaborative workforce who are wholly focused on serving and innovating within the healthcare field.
Carelon Global Solutions, one of the Carelon service brands under the expansive Elevance Health umbrella, is a new health services brand focused on solving healthcare's most complex challenges.
The name translates to 'the importance of providing full and complete care' – and reinforces our commitment to putting people first and connecting them with the right balance of care, technology, data, and expertise to streamline experiences, manage costs, and improve outcomes.
Carelon Global Solutions unites data-driven digital solutions with top-level talent to build seamless processes and operations — leading to improved administration, savings, and better access to health services. Everything we do is designed to progress whole health through digital and operational transformation, provide exceptional experiences and outcomes, and reduce costs. We achieve this by harnessing the talents of a highly skilled, collaborative workforce who are wholly focused on serving and innovating within the healthcare field.
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