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Assistant Supervisor

Details of the offer

-Manage, train, and monitor team members and team leads.-Direct and assign employees as needed to ensure all aspects of quality product or service delivery.-Monitor employee compliance with operational standards, along with other department and company policies and practices.-Manage and make appropriate adjustments to staffing levels, inventory levels, and production cost control.-Complete weekly inventory as needed.-Reinforce customer service standards and ensure all employees are focused on always serving the customer.-Assist in administrative duties including maintenance of files, records, and all required documentation.-Manage departmental budgets or specific budget line items; review and approve purchases as needed.-Monitor equipment and purchase of materials to meet demands of location, shift, or season.-Immediately and respectfully respond to guest requests; report guest complaints to immediate supervisor and assists in resolving such complaints.-Establish performance goals according to company philosophy for employees' assigned role.Perform personnel management functions that include hiring, terminating, maintaining discipline, administering performance reviews and wage changes.-Review sales reports, production reports, department expenses, labor costs, associate attendance reports, and other reports and documents related to company operations.-Review and make changes to personnel assignments with managers and supervisors to ensure that the best employees are in each position.Make recommendations to manager according to production/service needs and production sales plans.-Coordinate workflow between departments and work areas.-Review budgetary variances and discrepancies with each department manager or supervisor in assigned group.-Review accounts receivable and assist with collection as assigned by location manager.


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