Assistant Manager - Iloilo City, Iloilo (871267)

Required Qualifications:
Completed at least 2nd year in college

At least 2 years of supervisory/leadership experience in handling a voice campaign

Experience in analyzing and solving customer problems in an office, claims or customer service environment

Proficiency with Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications

Ability to multi-task including the ability to understand multiple products and multiple levels of benefits within each product

Preferred Qualification:

Healthcare BPO Experience

Optum is a team of more than 260,000 people who are building career success through commitment, compassion and a desire to make a difference. Join us. Learn more about how you can start doingyour life's best work.(sm)
Careers with Optum.Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to doyour life's best work.(sm)
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace. © 2020 Optum Global Solutions (Philippines) Inc. All rights reserved.
Job Keywords: Team Leader, TL, Team Supervisor, Assistant Manager, AM, Business Support, CSR Supervisor, CSR Lead, Healthcare TL, Captive Company, In-House Company,
Iloilo City, Iloilo