Account Support Representative - Work From Home

Job Description:

Tanduay Distillers, Inc. is seeking a motivated Account Support Representative to join our team. As an Account Support Representative, you will be responsible for providing support to our sales team by handling customer inquiries, processing orders, and maintaining customer records. This is a full-time position that can be done remotely from Davao City.

Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner- Process customer orders accurately and efficiently- Maintain customer records and update information as needed- Collaborate with the sales team to ensure customer satisfaction and retention- Identify opportunities for upselling and cross-selling Tanduay Distillers, Inc. products- Provide administrative support to the sales team as needed

Requirements:- High school diploma or equivalent- Strong communication skills- Confident and hardworking attitude- Ability to work independently and in a team environment- Excellent persuasion and creativity skills- Basic computer skills and proficiency in Microsoft Office suite- Ability to multitask and prioritize workload- Willingness to learn and adapt to new processes and systems

Benefits:- Travel opportunities for company events and meetings- Joining Bonus for new hires- Remote work flexibility- Support employees in their personal and professional development

Equal Opportunity Statement:Tanduay Distillers, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.