Account Services Supervisor

Agency Account Management (Advertising, Arts & Media)
 The Account Services Supervisor plays a critical role in managing information for our clients and supporting the integration and growth of new and ongoing client relationships.
The role plays a critical role in both external and internal coordination. This role involves extensive written communication to existing and prospective clients; strong writing & presentation skills are crucial for this position.
B. Duties and Responsibilities :
STRATEGIC PLANNING AND EXECUTION Develop campaign strategies and assign specific goals, metrics and activities to ensure brand performance and objectives of clients are met.  Proactively align with cross functional departments and key stakeholders to ensure service quality and timeliness.  MARKETING ACTIVITIES Review and monitor brand / campaign performance to determine effectiveness of strategies and relevance to the clients.  Propose different brand / campaign activations to improve overall brand / campaign performance and key metrics.  PROBLEM SOLVING AND DECISION MAKING Identify and resolve problems in a timely manner or develop alternate / best possible solutions. CLIENT INTERFACING AND COMMUNICATION Create meaningful relationships involving day to day operations for both external and internal teams.  WORKFORCE AND MANPOWER PLANNING Train, monitor and evaluate employee performance based on key KPIs to ensure brand goals are met and brand strategies are executed in a timely manner.  CONSUMER AWARENESS AND INITIATIVES Develop effective, cohesive and engaging brand campaigns and activations that can be heard , understood and are relevant by the target audience. DATA ANALYTICS AND BUSINESS INSIGHTS Identify critical relationships between patterns, data and trends. Provides workable solutions to improve overall brand performance and key metrics.  D. QUALIFICATIONS Bachelor's degree in Bachelor's degree in Marketing, Advertising, Communications or any other related field.  At least 3 years of work experience in a marketing agency or equivalent  Technical/Professional Knowledge & Skills:  Proficient in MS Excel / Google Office, Analytical Skills. E. TRAINING & SKILLS DEVELOPMENT Excellent verbal and written communication skills Stakeholder Management  Customer Service  Possesses critical thinking; innovative, creative and analytical skills Computer literate; proficient in presentation tools and spreadsheets  Amenable to work 5 days onsite (Mondays to Fridays) with flexible clock in hours. Office is located at 2282 Leon Guinto St. Malate Manila near DLSU Taft.
Your application will include the following questions:
What's your expected monthly basic salary?
How many years' experience do you have as a Service Supervisor?
Do you have experience with Search Engine Optimisation (SEO)?
How many years' experience do you have in social media marketing?
How much notice are you required to give your current employer?
A force to reckon with in the retail and distribution of premium branded consumer products, The Primer Group of Companies started out in 1985 as a small trading company and has since aggressively expanded the depth and breadth of its operations to become one of the market leaders in various highly competitive categories and industries contributing to economic growth.
In over 35 years, the Primer Group created a niche in marketing the world's best brands in travel, lifestyle, action sports and outdoor products, and eventually diversified its portfolio, from its core retail business to its wide range of high quality industrial products and top caliber services that are extensively sought after the world over.
The Primer Group takes the lead in sustainable green energy solutions. It has established a green consultancy firm that guarantees measurable savings; building efficiency and energy management; and security and fire safety solutions. It is also into high technology manufacturing of environment-friendly industrial grade inks, as well as highly specialized garment printing that employs only the most advanced printing machinery.
Over the years, the group has built numerous international partnerships in the distribution and maintenance of air conditioning and mechanical ventilation systems that are increasingly in demand in the Philippines. The diversified group is also into creative designs and solutions, eco tours, hospitality management, and continued education and training.
Through its advocacy arm, Center for Outdoor Recreation and Expedition (CORE), the Primer Group gives back to its stakeholders and supports environmental conservation, ecotourism and community development, as well as individuals and other bodies advocating change and promoting new discoveries in the name of environmental, athletic and scientific pursuits.
The Primer Group aims to be the global leader in the distribution of premium goods and services, and it is firmly on its way to accomplishing its mission to deliver superior customer experience. From its headquarters in the Philippines, it has expanded its network to include retail, distribution and logistics operations in Hong Kong, Singapore, Thailand, Indonesia, Malaysia, Japan, Viet nam, Taiwan, Australia, Middle East, Europe, and Africa.
The Primer Group continues to take advantage of opportunities opening up in the dynamic retail sector.
Brands We Carry
Retail
Ace, Aetrex, Backjoy, Baggallini, Barracuda, Bering, Billabong, Black Diamond, Briggs & Riley, Brixton, Cabeau, Coghlan's, Columbia, DC, Delsey, Eagle Creek, Flossy, Fox, Freewaters, Go Travel, Granite Gear, Healthy Back Bag, Hedgren, Herschel, Hurley, Hydro Flask, Jansport, Keen, Kickers, Komono, MRKT, Millican, Mitchell & Ness, Mi-Pac, Mountain Hardwear, Nalgene, Native, O'Neill, Osprey, Outdoor Products, Parkland, Pauls Boutique, People, Polaroid Originals, Poler, prAna, Quiksilver, Raen, Rains, Regetta Canoe, Rock Space, Roncato, Roxy, Sakroots, Salomon, Seafolly, Sea to Summit, Sledgers, Spy, Stance, Staple, Teva, The North Face, Timbuk2, Travelon, Tretorn, Tumi, Victorinox, Volcom, World Traveller, XD
E-commerce
Aeroworx, Digiworx, Primer Distribution Center
Beyond Energy Solutions Technology Inc., Brushstroke Creatives, Designery, Union Inks and Graphics, Inc., Rigel and Rise Nation
Other Ventures
Bee Choo, The Park
Bratpack, Flight 001, GRIND, Ladybag, Recreational Outdoor eXchange (R.O.X.), Res Toe Run, Sneakpeek, The Travel Club
OUR VISION
We at the Primer Group will be the leader in global distribution and innovation of premium goods and services.
OUR MISSION
To bring the world closer to our customers.
OUR CORE VALUES
• Self-Discipline
• Passion for Excellence
OUR STORY
A force to reckon with in the retail and distribution of premium branded consumer products, The Primer Group of Companies started out in 1985 as a small trading company and has since aggressively expanded the depth and breadth of its operations to become one of the market leaders in various highly competitive categories and industries contributing to economic growth.
In over 35 years, the Primer Group created a niche in marketing the world's best brands in travel, lifestyle, action sports and outdoor products, and eventually diversified its portfolio, from its core retail business to its wide range of high quality industrial products and top caliber services that are extensively sought after the world over.
The Primer Group takes the lead in sustainable green energy solutions. It has established a green consultancy firm that guarantees measurable savings; building efficiency and energy management; and security and fire safety solutions. It is also into high technology manufacturing of environment-friendly industrial grade inks, as well as highly specialized garment printing that employs only the most advanced printing machinery.
Over the years, the group has built numerous international partnerships in the distribution and maintenance of air conditioning and mechanical ventilation systems that are increasingly in demand in the Philippines. The diversified group is also into creative designs and solutions, eco tours, hospitality management, and continued education and training.
Through its advocacy arm, Center for Outdoor Recreation and Expedition (CORE), the Primer Group gives back to its stakeholders and supports environmental conservation, ecotourism and community development, as well as individuals and other bodies advocating change and promoting new discoveries in the name of environmental, athletic and scientific pursuits.
The Primer Group aims to be the global leader in the distribution of premium goods and services, and it is firmly on its way to accomplishing its mission to deliver superior customer experience. From its headquarters in the Philippines, it has expanded its network to include retail, distribution and logistics operations in Hong Kong, Singapore, Thailand, Indonesia, Malaysia, Japan, Viet nam, Taiwan, Australia, Middle East, Europe, and Africa.
The Primer Group continues to take advantage of opportunities opening up in the dynamic retail sector.
Brands We Carry
Retail
Ace, Aetrex, Backjoy, Baggallini, Barracuda, Bering, Billabong, Black Diamond, Briggs & Riley, Brixton, Cabeau, Coghlan's, Columbia, DC, Delsey, Eagle Creek, Flossy, Fox, Freewaters, Go Travel, Granite Gear, Healthy Back Bag, Hedgren, Herschel, Hurley, Hydro Flask, Jansport, Keen, Kickers, Komono, MRKT, Millican, Mitchell & Ness, Mi-Pac, Mountain Hardwear, Nalgene, Native, O'Neill, Osprey, Outdoor Products, Parkland, Pauls Boutique, People, Polaroid Originals, Poler, prAna, Quiksilver, Raen, Rains, Regetta Canoe, Rock Space, Roncato, Roxy, Sakroots, Salomon, Seafolly, Sea to Summit, Sledgers, Spy, Stance, Staple, Teva, The North Face, Timbuk2, Travelon, Tretorn, Tumi, Victorinox, Volcom, World Traveller, XD
E-commerce
Aeroworx, Digiworx, Primer Distribution Center
Beyond Energy Solutions Technology Inc., Brushstroke Creatives, Designery, Union Inks and Graphics, Inc., Rigel and Rise Nation
Other Ventures
Bee Choo, The Park
Bratpack, Flight 001, GRIND, Ladybag, Recreational Outdoor eXchange (R.O.X.), Res Toe Run, Sneakpeek, The Travel Club
OUR VISION
We at the Primer Group will be the leader in global distribution and innovation of premium goods and services.
OUR MISSION
To bring the world closer to our customers.
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