Account Executive

Act as the company’s official representative to the existing and potential customers
Establish solid business and trade relations; maintain the existing working relations within the company; seek new opportunities for further growth and development of the sales department
Gather the customers’ feedback on the provision of services; deliver the queries and suggestions to head executives
Act as the point of contact and handle client’s individual needs
Attend to concerns/issues and provide solutions in a timely manner
Monitor merchants’ volume and report on the status of their accounts
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Maintains quality service by establishing and enforcing organization standards.