Virtual Assistant For Academic Admissions

**RESPONSIBILITIES**:- Research the school's website and provide continual feedback for areas of the website that are confusing, inconsistent, or incorrect; as well as areas that are particularly effective digital resources.- Monitor and respond to LiveChat conversations in real-time.- Refine a central repository of FAQs.- Plan, support, and participate in digital recruiting events (webinars, digital "Preview Day" events, digital college fairs, etc.)- Other duties as assigned**QUALIFICATIONS **AND EXPERIENCE**:- At least 2 years sales or customer service experience required- Excellent verbal and written communication skills- Detail oriented and creative issue-resolution- Data entry experience preferred- Able to quickly learn and use new software programs, and be comfortable interacting with multiple technology tools- Ability to consistently perform routine administrative tasks with mínimal supervision- Strong interpersonal skills and must appreciate and look forward to interacting with a diverse range of individuals- Communicate effectively, both orally and in writing- Meet and exceed customer service standards and procedures- Time management principles and practices- Available institutional resources and programs- Understand admissions standards, policies, procedures, and student forms- Processes and regulations in the admissions and matriculation process- The person for this role must be willing to work Monday to Friday, full time graveyard shift- This person will also work onsite in a permanent office address located in Bonifacio Global City, Taguig City**Salary**: Php30,000.00 - Php35,000.00 per monthSchedule:- 8 hour shift- Night shiftAbility to commute/relocate:- Taguig City: Reliably commute or planning to relocate before starting work (required)**Language**:- English (preferred)