TeleTech is on the search for a Work from Home USRN Healthcare Professional to proactively create meaningful connections with our team.
You became a nurse to support others. You have the empathy and the drive. And nursing can also be a challenging field. It is this passion for helping others that makes you the best at what you do. Why not consider a change of scenery. TeleTech is actively hiring US RNs (nurse with NCLEX certification) to support customers of pharmaceutical organizations who need you.
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
What you’ll need to qualify:
Active unrestricted USRN license 2+ years clinical experience in a hospital, acute care, home health / hospice, direct care or case management preferred Exceptional English verbal and written communication skills Ability to thrive in a dynamic environment Previous customer service or Clinical Process Outsourcing experience is a plus
Technology and work environment requirements - Work from Home:
· Have the right connection – a home internet connection that is (15Mbps (you may do a quick check through Fast.com)
· Computer – we’ll supply and deliver at your doorstep
· Must be able to hard-wire (via ethernet cord) directly into your home modem
· Must have a quiet workspace that is within a reasonable proximity of your router so that you can plug in while working
What your typical day will consist of:
· Handles secondary review of medications that are not approvable on technician level.
· Review documentation and interprets data obtained from clinical records such as patient laboratory results, diagnostic tests, office visit notes and medical history.
· Applies appropriate clinical criteria and policies in line with regulatory and accreditation requirements for the medication being requested.
· Coordinates the case to internal Pharmacists for further assessment if there's inadequate information to decision the case.
What you'll enjoy:
· A competitive salary package plus a ?150,000 Sign-On Bonus!
· Company-sponsored HMO with Health & Wellness programs for you and your family
· Educational assistance through tuition reimbursement
· And more.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
For more information about TeleTech, click on About Us or search #ExperienceTeleTech throughout social media to engage in the global conversation.
What you’ll need to qualify:
Active unrestricted USRN license 2+ years clinical experience in a hospital, acute care, home health / hospice, direct care or case management preferred Exceptional English verbal and written communication skills Ability to thrive in a dynamic environment Previous customer service or Clinical Process Outsourcing experience is a plus
