The Ico/Sto Operations Support

Responsibilities:Monitor incoming work assignments, ensuring that all assigned tasks are completed within the agreed turnaround time and reflect a very high quality of outputUnderstand and apply processes relevant to the role in assisting your manager by providing copies of receipts of money transfer operations or other important information received from third-party organisation or service.With limited supervision, work independently to complete assigned tasks and work responsibilities in order to meet agreed objectives; consider the impact of recommendations when making decisions or resolving problemsPerform other duties as may be assignedSkills and Experience:Keen attention to details and effective organizational skillsGood English communication skills (verbal and written)Good working knowledge of MS Office applications (e.g. Excel, Word, Outlook)Confident to escalate and ask questions, especially when being asked to deviate from standard processes.Demonstrate tact and diplomacy when dealing with others and handling sensitive issuesAbility to prioritize and handle multiple tasks to meet deadlinesRequired Documents: ID or any other valid document for verificationDriver's license will be your advantage