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Sr. Quality Manager

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Sr. Quality Manager
Company:

Tech Mahindra


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Sr. Quality Manager

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Details of the offer

Responsibilities
Analyze current situation (As-is), identify improvement opportunities and recommend measures (To-be) to re-engineer processes
Act as a Change Agent and work closely with Operations to optimize Customer Value in multiple client engagements
Should liaise with the Process Heads / Client to Identify Opportunity Areas & Prepare and Implement Improvements
Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement
Ensuring Internal and External Quality metrics are being met
Problem solving and developing innovative solution
Assisting Special Projects and performing other duties
Driving ROI / Value Added approach
Internal audits

Requirements
Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field.
Strong engagement, communication, presentation and inter-personal skills
Should have good documentation skills –Word, Excel, Power Point & Visio
Knowledge of Lean / Six Sigma will be an added advantage
At least 10 years of working experience in the related field is required for this position
Extensive Telco, Retail, Financial and Tech background
Applicants must be willing to work in IT Park, Cebu City.
Preferably Sr. Managers/Directors
Preferably Six Sigma Green Belt Certified


Source: Bossjob


Area:

Requirements

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