When you join VerizonVerizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.Sr Mgr-Instructional Design What you'll be doing... You will lead a studio of instructional designers responsible for the creation of learning content & programs for the business markets sales employees. This includes some content creation impacting VBG sales globally for sales employees, data solutions engineers and architects, as well as sales enablement employees supporting business-to-business sales. You and your team will design, develop, and curate learning experiences that are engaging, fun, and most importantly build the capabilities needed to succeed in their new role and expand their Verizon career. Programs and learning approaches will align with our business needs and be highly effective & in tune with our culture. Responsibilities include:Collaborating with stakeholders and L&D delivery teams to determine learner needs and the best learning experience.Leading and coaching your team to create best-in-class new employee learning experiences that support the Verizon culture, sales methodology and processes, products, solutions and technological acumen (including 5G), and operations programs.Managing team workload, setting priorities, allocating resources, and overcoming challenges to ensure delivery on time and on budget.Providing regular updates to leadership on progress, results achieved, business impacts, and return on investment.Elevating and developing L&D Talent.Where you'll be working...This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.This position can be located in other valid Verizon locations.What we're looking for... The right manager for this team has the passion and skills to lead people, be a thought leader, and a learning practice leader. You are energized by unleashing opportunities, disrupting old paradigms, and discovering the best new learning approaches and applying them to the development of learning programs. You seek feedback and understand the importance of continuous improvement. You gain satisfaction from managing projects to meet key learning objectives and then seeing the impact of strong learning programs on the performance of the business.You'll need to have:Bachelor's degree or four or more years of work experience.Six or more years of relevant work experience.Knowledge of adult learning principles and learning effectiveness (ROI).Experience developing and/or designing curriculum.Experience leading a team.Willingness to travel up to approximately 25%.Willingness to work flexible hours as required by the needs of the business.Even better if you have:A Master's degree.Experience in wireless, telecommunications, enterprise solutions, IOT, data, or similar technology fields.Demonstrated ability to lead remote direct reports with minimal management direction and/or supervision and ability to lead project milestones.Strong networking & relationship-building skills with employees at all levels of the business including the ability to prioritize work and offer choices to key stakeholders.Excellent verbal & written skills, including experience providing feedback to others on learning programs.Demonstrated ability to quickly adapt to and manage changing environments as well as ability to guide employees through the change management process.Where you'll be workingIn this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.Scheduled Weekly Hours40Diversity and InclusionWe're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
