WHAT IS YOUR ROLE As a Senior Data Services Specialist, you will be responsible for managing our client’s back-office operations and for implementing our clients’ new business initiatives. This position will require you to be comfortable in identifying opportunities that will help our Client streamline their back office processes and grow their business. Thus, this role entails regular client communication for updates on day-to-day operations and reports on project deliverables.
WHAT WILL YOU DO
Order Processing and Inventory Management
- Evaluate all orders to ensure both completeness and accuracy
- Verify missing information of incomplete orders by liaising with customers directly
- Adjust inventory records to reflect product movement
- Apply appropriate product label to ensure efficient transfer of completed orders
- Coordinate with all parties to ensure smooth delivery of orders
Accounts Receivable
- Perform day-to-day financial transactions including verifying, computing, posting and recording accounts receivables’ data according to correct customer accounts
- Prepare sale quotes as requested and invoices for confirmed orders
- Facilitate payment collection of invoices due by sending reminders and contacting clients
- Reconcile the accounts receivable ledger to ensure all payments are accounted for and properly posted
Accounts Payable
- Manage vendor/supplier and carrier queries via email and chat
- Review and validate all invoices received from different vendors/suppliers and carriers and record to appropriate account
- Execute an audit review of supplier invoices against purchase orders
Customer Support
- Respond to customer inquiries in a timely manner
- Prepare appropriate documentation by collecting and analyzing customer-provided information
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Boldr | Outsourcing With Impact.
Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.
If you’re bold enough and want to contribute to making a lasting impact, we want you!
