Sales Associate

Job Descriptions
Ensure high levels of customer satisfaction through excellent sales service
Assess customers’ needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable about products offered and discuss available options
Cross-sell products
Handle returns of merchandise
Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Job Qualifications
Basic understanding of sales principles and customer service practices
Knowledge of customer and market dynamics and requirements
Good communication and interpersonal skills
Ability to read, write and effectively communicate with customers, peers and management
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Customer service focus
Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
College degree preferred
Experience in handling and selling office supplies is an advantage

Schedule:
Monday to Friday

Education:
Bachelor's (Preferred)

Experience:
Sales Associate: 1 year (Preferred)

Language:
English (Preferred)

COVID-19 Precaution(s):
Remote interview process
Plastic shield at work stations
Temperature screenings
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place