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Retail Accounts Customer Service Representative / Cebu City

Retail Accounts Customer Service Representative / Cebu City
Company:

Neksjob Philippines



Job Function:

Sales

Details of the offer

ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in an understandable wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsQualifications: At least HS Grad (old curriculum) / SHS GradWith 6 months of Call Center ExperienceExcellent Communication Skills


Source: Whatjobs_Ppc

Job Function:

Requirements

Retail Accounts Customer Service Representative / Cebu City
Company:

Neksjob Philippines



Job Function:

Sales

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