Reports Analyst - Davao

Defines reporting projects, including the design, delivery, and implementation of dashboards, reports, and key performance indicators;
Implements reporting processes: develops, tests and delivers specific Dashboards and reports, using various technologies and respecting specific Operations processes;
Ensures Data Quality checks; Provides support to the corresponding stakeholders in defining the specifications and requirements for the reports and Dashboards;
Provides support on the existing reports and Dashboards;
Provides ad-hoc analysis, when required;
Collaborates with virtual teams, in order to deliver the required reports and analysis, depending on the project's complexity;
Shares best practices and implements improvement ideas within the team, in order to ensure operational excellence.

Excellent Microsoft Excel knowledge;
High engagement skills;
Very analytical, structured thinking; Creative, responsive, and adaptive in a dynamic environment;
Ability to translate business needs into technical requirements & deliverable;
1-2 years minimum work experience, preferably in the BI space or Data Management;
Contact Center experience (preferred)