Quality Manager - Cebu

Quality Manager - Cebu

Tech Mahindra Ltd.

Quality Manager - Cebu

Details of the offer

Responsibilities• Analyze current situation (As-is), identify improvement opportunities and recommend measures (To-be) to re-engineer processes
• Act as a Change Agent and work closely with Operations to optimize Customer Value in multiple client engagements
• Should liaise with the Process Heads / Client to Identify Opportunity Areas & Prepare and Implement Improvements
• Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement
• Ensuring Internal and External Quality metrics are being met
• Problem solving and developing innovative solution
• Assisting Special Projects and performing other duties
• Driving ROI / Value Added approach
• Internal audits

Requirements• Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field.
• Strong engagement, communication, presentation and inter-personal skills
• Should have good documentation skills –Word, Excel, Power Point & Visio
• Knowledge of Lean / Six Sigma will be an added advantage
• At least 10 years of working experience in the related field is required for this position
• Extensive Telco and Tech background
• Applicants must be willing to work in IT Park Apas Cebu City
• Preferably Managers
• Preferably Six Sigma Green Belt Certified
• Full-Time position(s) available.

Source: Jora



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