Principal Activities / Duties / Responsibilities:
Configuration of a customer project based on solution architecture design
Configuration of CoLOS solution based on Mark & Read (Vision System) and CAT template (Packaging Integrity, Product Tracking) and performs the User Acceptance Testing
Configuration of Systech Solution (Product Traceability, Product Unique Identification) and performs the User Acceptance Testing;
Assist in the definition of the technical specifications of a customer project; and help determining any technical risk
Be a subject matter expert for the configured software solution
Assist the customer service support engineer on escalated issue regarding the configured/developed solution
Maintain strong communication with the project manager, solution architect and business analyst
Position/Job Requirements:
Ability to interpret requirements and develop associated logical process flows.
Implement interfaces with external systems; through OPC.
Perform system tests on the complete solution.
Support install and commission the solution in conjunction with the project team
Provide technical and support documentation (user manual, technical manual)
Provide technical training on the solution to our customers
Escalate issues to the project engineering lead/project manager when appropriate
Support pre-sales activities including defining the detailed customer needs when required
Education/Training Required:
A BS degree in an industrial engineering or computer science related discipline.
Work Experience Required:
Proven track record of installing and configuring custom software solutions across multiple sites and or countries; preferably from manufacturing and warehouse; dealing with real data management, integration of different devices (PLC, Scada) and ERP system (SAP, Oracle) and Vision System (Inspection and Verification)
Knowledge of coding equipment is a plus (Labeler and Label Template Design)
ISO9001 experience is a plus
Knowledge & Skills:
Must have:
.NET architecture (Microsoft Workflow or Visual Basic process flow programming tool)
MS SQL Databases and ODBC
SQL Report Services
Excellent written and spoken English, additional languages are a plus
Some understanding of:
Communication with PLC systems and OPC
TCP/IP
MS SQL OS/Windows OS
Microsoft Office applications skills
Work Conditions or Specific constraints (Travel…):
Frequent travel required, up to 30%.
Behavior
Self starter, self motivator
Flexibility
Pro-active and team-player
Good communicator
Leadership
No direct reports
For ref: Systech Solution (Product Traceability, Product Unique Identification); CoLOS (Vision System, Product Tracking, Manufacturing Line and Data Management.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work to be performed by employees in this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to the job.
Human Resources Manager
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Manager
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