Production Manager (Team Lead) - Davao

Production Managers are the brains when it comes to training and managing an effective team that can work to organizational deadlines and KPIs. They have a grasp of the trends on the market to maximize reach to potential clients.

Qualifications
Experience of at least three (3) years as a Supervisor or Manager for a company in a related field. Possesses a Bachelor's degree in any field. Excellent communications skills. Amenable to work in an office-based setup. Sales/Marketing experience is a plus but not required!

Responsibilities
Manages digital campaigns, ensuring that they meet Client objectives and excellent results. Works with the Sales team in developing integrated marketing solutions that directly address the clients’ needs/wants. Monitors campaign performance and provide sales and clients with upselling and optimization recommendations. Produces campaign analytics reports, including case studies, to demonstrate effectiveness and share learnings. Accountable for delivering the Group’s Production Quota and maintaining specified Group KPIs Plan, organize, and implement strategies to generate leads/appointments via all given channels: voice, email, social media, chat, web marketing, and continuously discover other means to generate lists and production. Manages digital campaigns, ensuring that they meet Client objectives and excellent results. Overall in-charge of generation and optimization of all materials used to run a campaign: target lists, content, campaign flow (i.e., call flow, LN scheme, etc.) As a team leader, give and receive employee feedback, conduct performance evaluations every month, and provide ongoing training to the staff. Monitor attendance and schedule adherence of the group and maintain the company’s standard DA Ratio. Practice and ensure compliance with all company policies and procedures Deliver regular reports of campaign results per company’s requirement or Client / Account Manager’s requirement Takes on tasks as directed by your uplines and CEO. Responsible for training, coaching, and developing assigned agents to conclude monitoring presentations, conducting evaluations, follow-up, and corrective counseling as needed. Assist the Account Manager in maintaining a positive, motivating, and high-energy working environment. Carrying out performance measurement, monitoring, and evaluation of all agent's to improve efficiencies Maintain regular measurement of the ROI of campaigns.