Product Relations Manager/Account Manager

Job Description:
We are looking for a Product Relations Manager to join our team. This person will act as a liaison for design professionals who wish to showcase their design portfolios and share the projects they’ve worked on thru our website, and also for suppliers of building and construction materials who wish to generate brand awareness thru online platforms. This person will also be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions, and play a key part in generating new business by identifying opportunities for potential sales.


Maintain good relationships with clients so that the business can maximize the value of those relationships. Identify key contacts at potential client companies to establish and foster a relationship. Participate in one-on-one meetings with clients to explain services in an effort to guide their choices. Understand the problems and challenges of clients and identify ways the business could better address those needs. Grow the business by identifying new sales and business development opportunities. Seek opportunities to cross-sell or upsell to existing clients. Monitor and assess the activities of our competitors to proactively satisfy and retain our clients. Provide excellent service in order to maintain a positive reputation for the business. Resolve any customer complaints in a prompt and professional manner. Set revenue targets and then develop and execute a strategy to meet those. Minimum Qualifications:
Bachelor's Degree in Business, Marketing, or Management 3 years of work experience in a sales or customer service role Able to build, foster, and maintain positive professional relationships. Keen analytical & research abilities; preferably have working knowledge of search engine usage proficiency Good working knowldege of various digital and social media platforms An upbeat person with an engaging personality and customer-oriented Excellent interpersonal communication skills (in both English & Filipino) With a high level of interest in the Design & Architecture industry; must be willing to develop an in-depth understanding of our business and related services.