Principal Consultant - PBCS-19001I7G Preferred QualificationsJob Summary: The PS Consultant - PBCS position is responsible for the delivery of implementation services for Oracle NetSuite PBCS customers in a post-sales environment. Working with the rest of the Professional Services department, this position will apply leading practices to meet the customer’s business needs. The position also requires developing innovative solutions for system optimization and/or to address unique requirements to the customer's satisfaction. A Consultant must have a passion for helping customers find creative ways to more effectively run their businesses. Finding new ways to constantly improve the satisfaction and loyalty of our customers is a top priority. Working with aggressive timelines and a full customer portfolio is required. This position is not expected to travel.
Individual Contributor Track
Principal Consultant - PBCS
ResponsibilitiesProvide implementation services to new and existing customers
Orient and guide Customers to PBCS leading practices as applied to their business need
Document and analyze any unique business requirements outside of the leading practices
Provide solutions and their validation as part of the client engagement
Configure/customize the PBCS application based on accepted business requirements
Conduct personalization/walkthrough sessions (on-the-phone and in-person) and document with meeting minute summaries
Perform offline tasks that are included in the project implementation
Attend internal project meetings and provide status on progress of activities and deliverablesContribute to internal PS initiatives
Actively participate in initiatives to improve Leading Practices (e.g. solutioning, methodology, business processes, service offerings)
Participate in SME program / Pods in area(s) of interest and expertiseFocus on Continuing Education
Consistently updates skills/knowledge to enhance the current role via Formal Trainings or personal learning sessions
Contribute to internal PBCS knowledge share/Office Hours
Be fully versed on functionality released with each new product upgradeProblem Solving Works on problems of diverse scope where analysis of data requires evaluation of numerous factors
Demonstrates good judgement in selecting methods and techniques for obtaining solutions
Documents, troubleshoots and escalates Support issues outside defined parameters
Demonstrated experience in translating unique customer business requirements into workable business solutions either as a system solution or business process adaptation
Ability to resolve routine issues per defined parameters and procedures, and escalate when necessary
Ability to document reusable solutionsAutonomy Works fairly independently
Ability to influence customers to follow Industry Leading practices
Capacity to provide alternative solutions, when needed, on customer business requirements
Ability to manage scope and expectations with the customerDecision Making Generally receives guidance and direction from other project resources (Senior Principal Consultant, Consulting Technical Manager, Project Manager), Team Lead, and Practice Lead
Ability to engage in the Sales process with some guidance from ManagementInterpersonal Skills Strong written and verbal communication skills
Strong presentation skills
Ability to establish credibility and rapport with internal and external stakeholders
Ability to work within project teams, and collaborate cross-departmentally
Ability to communicate effectively with functional and technical resources
Soft Skills Customer relationship acumen and strong consulting skills
Effective time management in managing multiple concurrent projectsTechnical
Skills Extensive Functional experience in any of the following: Oracle PBCS, Hyperion or Cognos
Some consulting experience implementing any core business systems (Core Financials, Financial Reporting/Consolidation, Financial Budgeting and Planning)
User experience with SaaS type systems focused on Accounting/ERP (e.g. Netsuite, Oracle Financials Cloud, SAP 4/HANA, Quickbooks, Sage, etc.)
Ability to effectively implement an ERP, SFA/CRM or Ecommerce Solution
Understanding of common industry leading business practices, such as ERP, SFA/CRM, or Ecommerce
Understanding of different industries and how PBCS integrates to the customer’s business needs
Mastery of Microsoft Office ProductsEducation Bachelor’s degree in Computer Science, Engineering, Accounting, Finance or Business Administration.Professional
Experience 2+ years’ experience with Corporate Budgeting and Financial Planning tools such as Oracle PBCS, Hyperion, Cognos
5+ years’ experience in systems applications consulting, either internally via an IT organization, or externally with a consulting firm or software provider
Solid experience in Business Process Mapping and Scope ManagementPromotion Criteria Demonstrated ability to perform both functional and technical aspect of Oracle PBCS with emphasis on leading engagements from start to finish.
Regularly exceeds personal utilization targets on a quarterly basis
Exceeds Customer Reference Targets and Customer Satisfaction Survey Score Targets
Contributes to internal PS Knowledge Share
Demonstrates ability to manage multiple projects simultaneouslyReports To Practice Manager / Team LeadsDetailed Description and Job Requirements
An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
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