Philippine Registered Nurses - Health Care Process Associate | Competitive Salary!

Philippine Registered Nurses - Health Care Process Associate | Competitive Salary!
Company:

Cognizant Technology Solutions Philippines Inc.


Philippine Registered Nurses - Health Care Process Associate | Competitive Salary!

Details of the offer

Requirements
Candidate must possess at least a Professional License (Passed Board/Bar/Professional License Exam) on any course.
Preferably Fresh / Entry Level specializing in BPO/Call Center or equivalent.

Responsibilities
Establishes, develops and maintains business relationship with prospective customers and to generate new enrollment for the organization's products/services
Also asks probing questions for more data as necessary
Process customer calls consistent with program specified strategies and customer satisfaction measurements but not limited to proper answering procedure, e.g. answering and closing remarks
Follow and adhere to prescribed training methods
Serve as first level contact for customer inquiries.
May respond to customer complaints by referring them to immediate superior.
Maintain acceptable levels of performance including but not limited to attendance, adherence customer courtesy, and all other productivity and efficiency targets and objectives
Learn new methods and services as the job requires
Identify Inaccuracies in databases and report problems for correction
other related duties assigned

Additional Info
Location: Taguig City, NCR.
Full Time position(s) are available.


Source: Jora


Area:

Requirements

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