This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Duties and Responsibilities:This role is a mixture of customer service and administrative, system-driven tasks Actively contribute to business success by maintaining expected performance standards Responsible for effectively using the system and ensuring timely and efficient completion of requests in accordance with the customers' requirements Document review, including collation, distribution and filing according to policies and proceduresHandle queries from customers, clients and engineers related to outstanding and ongoing requestsLiaise with different internal and external groups through e-mail and phone calls Assist and support customers, clients and stakeholders in the logical troubleshooting of workflow issues impacting their requests Maintain a collaborative relationship within the team Provide recommendations for continuous improvement Sounds like you? To apply, you need to have: Skill and Experience Qualifications: Experience in operations is preferred, focused on: Customer serviceTechnical support Back-office workGood verbal and written English communication skills Proficiency in computer functions within MS Office Suite Exceptional problem-solving skills and time management Willing to work on shifting/rotating schedules Bachelor's degree preferred What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package. We will also require you to register in our career site: https://www.us.jll.com/en/careers to capture your details in our system. Apply today! To ensure that you progress the soonest with your application please have basic pre-employment requirements ready (NBI clearance, official transcript of records, government IDs, etc.).Location: On-site -Taguig, PhilippinesIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
