Customer Service Representative (8260)

Job Description :MicroSourcingis looking for aCustomer Service Representativefor aCar Rental Account. Join us and enjoy a fun working environment and competitive salary!
Job Description:
Delivering an exceptional experience, and great customer service to our members
Troubleshooting with customers on a wide range of issues, via phone, email and webchat;
Receiving and responding to feedback from members at different stages of their user experience
Regular interaction with our members, reflecting our company values
On-boarding members
Contributing to the development of systems and processes to ensure we are delivering remarkable customer service to our members
Managing Car Borrower applications through to approval.Requirements:
VERY strong customer empathy and ability to address all points
Strong A grade English ability
Leadership potential
Must have analytical mind and type at least 45 words per minute
Must be able to learn and navigate new software and systems
Must have at least 3 years of professional experience in a related field
Must be willing to workinOrtigas Center, Pasig City
We encourage WALK-IN applicants. Our office is open from 9am-4pm. We are located at 32nd floor, Robinsons Cyberscape Beta, Topaz and Ruby Road, Ortigas Center Pasig City and are open from Monday-Friday (exept holidays). Please bring a valid ID and an updated resume and look for Macy.