The RoleGeneral Position Description:
The Portfolio Advisor is responsible for the delivery an effective Portfolio Management Service covering the Global Learning Portfolio/s within RDS. This will involve all elements of portfolio management in accordance with the standard annual cycle, governance framework and supporting processes.
It is necessary for this role to gain an understanding of the business to enable effective business partnering, in line with business strategy etc. It will also involve analysis of data, identification of opportunities/issues for continuous improvement and effective communications between a variety of stakeholders. This role is operational with a strategic intent to influence behavioural change, embedding active portfolio management and increased portfolio ownership within learning teams.
The role sits within the Portfolio Advisory Team and will work closely with the learning business stakeholders (e.g. Learning Excellence, Learning Managers/Portfolio Delegates).
S/He will be assigned to the Projects & Technology Portfolio.
Accountabilities:
1.) Overall delivery and administration of the Learning Portfolio Management Service in line with standard global processes, tools and templates.
2.) Achieve all agreed Portfolio Service SLAs, ensuring accurate and on time information / data is provided.
3.) Align and represent Learning Portfolio/s in central initiatives ensuring optimum outcome achieved for the Portfolio/Business.
4.) Responsible for coordinating with appropriate Service teams regarding administrative activities/updates for the Learning Portfolio/s relating to SOU, Moodle, Video Channel, Learning Portals, Knowledge Management tools and any other on-demand learning systems.
5.) Support the Learning Teams in delivering the Portfolio Annual Cycle, including Portfolio Health Checks (Portfolio/Learning Reviews).
6.) Responsible for reporting /data provision and analysis relating to Portfolios, in order to provide Learning Teams/Business Stakeholders with relevant / on-time information, in the most appropriate format, in order for them to make informed decisions.
7.) Act as first point of contact regarding all Learning Portfolio Management queries from CoB Learning Teams.
Plan and co-ordinate all Portfolio Processes ensuring all stakeholders are kept informed and provided with the necessary templates/tools on time.
8.) Adhere to the Learning Governance Framework and associated 'Big Rules'.
9.) Identify and implement continuous improvement opportunities and best practices as necessary in order to optimise the Learning Portfolio Service.
10.) Ensure maintenance schedule for content/delivery format is kept up to date, providing necessary budget information to the Portfolio/Learning Manager relating to updates required for the following year.
11.) Collaborate with other Learning Services teams in order to gain/provide on time data/information as required.
12.) Project Support for WD Learning and other transformation initiatives
Purpose:
- Support the development of business-critical capabilities enabling top-quartile business results through effective delivery of Portfolio Service responsibilities.
- Assist in the seamless transition to Portfolio Management Service Model, optimising confidence of Learning and Business Communities.
- Support the management of the Learning Portfolio which includes; gap / improvement analysis, portfolio rationalization, optimisation, development, deep dive analysis and data provision.
- Partner with Learning Portfolio Network, in order to provide an optimum Service to business/learning, leveraging cross business interventions and ways of working.
- Support Portfolio/Learning Manager in achieving budget/cost efficiencies where appropriate.
- Support Portfolio/Learning Manager in identifying areas for investment in the learning portfolio to drive improvement
- Operate within the designated Learning Team becoming an integral member delivering towards the common goal.
- Identify efficiencies through a continuous improvement mindset at all times.
- Align with and contribute to the Learning Portfolio strategy and agenda to deliver top-quartile outcomes.
Job Knowledge, Skills & Experience:
- Strong continuous improvement mindset with the ability to deliver within tight timelines and for multiple stakeholders.
- Ability to partner with the business and link learning activities to business goals.
- Ability to work in a virtual environment, across various teams/stakeholders, with excellent communication skills (written and verbal).
- External focus to ensure that we are optimising our processes / ways of working in line with other world class companies
- Strong planning, co-ordination, analytical, problem solving and stakeholder management skills
- Strong team player
- Ability to work on complex cases/activities individually with minimal supervision.
- Ability to analyse data and spot opportunities for improvement
- English (excellent command, both written & verbal).
- Experience in a business facing role is beneficial.
Start Something Remarkable
Shell Business Operations (SBO) Manila is focused on driving excellent corporate performance in Finance, Human Resource, Customer Service, Order-to-Delivery, and Contracting and Procurement. We enable Shell to operate in a global-competitive and ever-changing business environment.
A career in Shell will offer you remarkable opportunities for growth, true experience across different business areas and the tools you need to discover and develop your skills within the energy industry.
We're looking for qualified individuals with the drive to create significant business impact, as well as to collaborate with a team of professionals with diverse backgrounds. If you are a great team player, possess superior communication skills and problem solving abilities, join us and see the impact that you can make across our global business.
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.
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Shell is an Equal Opportunity Employer.
