Key Account Management

Job Description:
Ensure the success of key merchants on Shopee platform including program participation, smooth operation and revenue enhancement
Educate sellers on Shopee features, Shopee promotional campaign and market insights
Build strong relationships and trust with merchants to understand more about their business and their key success factors
Negotiate deals with sellers and work with relevant teams to develop matching initiatives to boost program participation and revenues
Coordinate with cross functional team to identify issues and follow up on solutions

Requirements:
Bachelor's degree or above
At least 1-2 years of experience in sales, customer services, telesale or outbound call services
High accountability, work ownership and self-driven attitude
Strong communication skills in both Thai and English
Strong analytical and problem-solving skills
Basic knowledge in Microsoft Excel