Do you have a passion for people and a knack for problem-solving? Are you the type who thrives in a fast-paced, dynamic environment? If so, we'd love to chat! Why You'll Love This Job:- Be the voice of our company, assisting customers with their needs and making their day better.- Work in a vibrant location - Ibex Alta Citta / Ibex Plaza Marcela, right in the heart of Tagbilaran City, Bohol.- Join a team that feels like family. We support each other and celebrate our wins together. What You'll Do:- Be the first point of contact for our customers, handling inquiries with positivity and professionalism.- Use your problem-solving superpowers to resolve any issues that arise.- Keep track of customer interactions, recording details of inquiries, complaints, or comments. What You'll Need:- Must be at least 18 years old- K12 graduate or has completed at least 2 years in college- For High School graduates, a minimum of 6 months BPO experience for an International account or 1 year BPO experience for a local account is a must- A welcoming and friendly personality.- Excellent communication skills - both verbal and written.- The ability to stay cool and calm under pressure.- Experience in customer service is a plus, but not a requirement. What's In It For You:- Allowance for working onsite*- Comprehensive HMO coverage for you and your dependents- Non-Taxable Allowance in addition to your basic salary- Attractive Program Incentives based on performance- Group Life Insurance - your well-being is our priority!- 30 Service Incentive Leaves (15 days can be converted to cash)- A competitive salary package and health insurance.- Opportunities for growth and career advancement.- A fun and supportive work environment. Ready to Join Our Squad?If you're ready to take your career to the next level and have fun doing it, we can't wait to meet you! Click APPLY NOW or drop by our office at:•Lower Ground Floor Alta Citta Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday•3rd Floor Plaza Marcela Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday Don't wait, apply now! This opportunity won't last long!#ExperienceTheDifferenceWithIBEX *Terms and Conditions Apply