Japanese Bilingual Associate

Benefits:
Group Life Insurance and Accident Insurance Upon Hire
With additional Allowances
HMO coverage with 1 dependent and medical reimbursement upon regularization
Leave credits upon regularization

Company Profile:
The biggest and leading German-owned automotive and industrial company in the Philippines, this is the leading global supplier of automotive and industrial technology and of customer goods and building technology. They are operating as a contact center in the Philippines

Responsibilities:
Assist customers in Registration; Activation and Deactivation Process of the account; and in creating Incident report
Provide assistance/guidance to clients by using the applications during the web-based registration process
Close collaboration with the 2nd level support organization based in Germany
Conduct proactive outbound calls to get supplier companies registered.

Recruitment Process:
1. Written Examination
2. Email Essay exam (Japanese to English and vice versa)
Question: How are you going to answer the feedback from Customer
3. HR Interview in English
4. Final Interview with Japanese Client

Requirements:
Filipino or Filipino-Japanese fluent in both Japanese and English (oral and written)
Open for JLPT N1-N2 passer, or Level 1-2 in Japanese
Preferably with Admin/Back Office support work experience
With Skills in Microsoft Office applications
Knowledge in SAP system is a plus but not required