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It Helpdesk Support

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It Helpdesk Support

Company:

First Datacorp

Place:

Information Technology

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Details of the offer

Job Description
Responsible for providing technical support via phone or email to end users
Responsible for dispatching and assigning tickets to desktop support officers
Coordination with suppliers for repairs and replacements
Logging of calls, work request and complaints to the helpdesk system
Manning of the helpdesk system
Coordinates with ICT section heads for all issues

Source: Jora

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