Transcom is looking for talented individuals like you to join our awesome team! Be a HRBP Supervisor for our Transcom** **Davao site. This role is responsible for the overall day-to-day service delivery of all employee relations functions. The incumbent will also act as primary operations management partner of the Employee Relations Manager for all ER commitments in the assigned site.**Join our Transcom Family as a **HRBP Supervisor**:- Manage individual employee relations cases, from incident report through final disposition.- The incumbent will be responsible to ensure that all cases are properly documented and will be responsible for working on reports and recommendations to Legal and the HR Manager.- Assist the HR Manager in addressing employee relations issues and concerns.- Respond to intermediate queries and managing all aspects of issues across the employee lifecycle.- Be a champion on all ER knowledge and policy development, understand changes in- legislation and implement them within the company.- Oversee a team of HR specialists and assistants and provide recommendation on changes of- employment status of direct reports.**What we are looking for**:Educational Background:- Has a university degree and/or proven competencies in HR management, labor law, employee relations, and managementWork Experience:- Has a proven and successful track record of effective leadership in HR and/or Employee- Relations Capacity, 5 years of experience preferred, at least one year of which in supervisory capacity- Has in depth knowledge of HR tools that can be used for HR Operations and/or Employee Relations- Has a working knowledge of Philippine Labor Code and its allied laws, rule and regulations- Has a good understanding of CRM best practice and markets- Has experience working for a CRM outsource business- Has experience with all varieties of HR issues with a tactical, hands-on approach.- Has experience working in a performance driven environment- Can effectively work with business partners and provide expertise with HR issues.- Can operate independently, understanding when to escalate issues.- Can effectively provide expertise with HR issues at all levels of the organization.Skills Requirements:- Excellent communication skills (both written and oral) as well as interpersonal and relationship building skills. Preferably with experience in multinational company in a multi-cultural setting.- Strong leadership, consulting and organizational commitment- Proven ability to work successfully in a team environment.- Highly organized and detail oriented.- High level of maturity and sense of responsibility- Highly analytical and must be results-oriented with a strong foundation of integrity**What's in it for YOU**Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!- Day 1 HMO- Meal & Transportation Allowance- Rice Subsidy- Clothing Allowance- 24/7 Teleconsult- Free Psychologist Consultation- In-house & Online Pharmacy- Scholarship Program- Retirement Fund- Free Meal & Medicine (through Transcom's Tap Card Rewards)- Loyalty Incentives- Accidental & Life Insurance- Free Shuttle Service**What Life at Transcom is like**Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available.We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.Country- Philippines- Location- Davao City
